December 04 - 05, 2018 |
Crowne Plaza Los Angeles-Commerce Casino, CA

John Pompei


Head of Customer Care Operations WW
Electronic Arts


9:30 AM Service Transformation – Innovation in Game Support

Video game releases are very difficult to release, and the new demands placed upon them from live services necessitate innovation. How have others innovated, and how can you adapt your Player Support functions to meet this change?


Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda