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Welcome to the future of Game Quality

Welcome to the future of Game Quality

In this short video, take a sneak peek at what the future of Game Quality looks like, thanks to our our Thought Leadership session Chairman Ben!

The Evolution of Player Support in Live Services

The Evolution of Player Support in Live Services

Throughout the evolution of the industry, the demands of modern gaming have changed and releases now necessitate a long and planned lifecycle. Players expect more, and with each release, they want to know what your product offers in the long term. This includes content drops, free updates, community challenges, double XP events, among others. Titles today encourage large online player bases, and keeping them happy is the key to retaining current players and attracting new ones. As such, it makes sense that delivering valuable support to players will keep them coming back. This piece will look into what Player Support entails, how it has changed and the value an integrated Player Support system offers both gamers and developers. Ahead of the Game Quality North American Forum, the team at Gaming IQ have compiled a short piece to help you level up your experience

[Exclusive Insight] Sony Interactive Entertainment on The Sound of Quality

[Exclusive Insight] Sony Interactive Entertainment on The Sound of Quality

A thoroughly immersive and authentic gaming experience that appears tailor-made for each geographic region of release. A statement of this nature can only be earned through well localized and quality checked audio.

Gaming IQ speaks to Chris Burgess of Sony Computer Entertainment as he shares valuable insight and experiences on producing quality audio localization!

Quality Built In - Not Tested In!

Quality Built In - Not Tested In!

Marcus Purvis, head of the EMEA quality engineering team at ‎Microsoft, is calling for  a ‘radical movement’. By looking at testing as a process rather than a discipline, his team is approaching quality assurance by 'building it in' throughout development rather than merely testing it after the fact. At Microsoft, test teams and SDETs do not exist in the way they used to and software is tested without testers, but with everyone involved in eliminating bugs as they go...

Download your free copy now, or you can receive it by email.

EBOOK: Top Tips from 7 Game QA and Localisation Experts

EBOOK: Top Tips from 7 Game QA and Localisation Experts

Large game developers and small-to-mid-sized studios are today seeing Quality Assurance as a priority as the games industry continues to attract wide audiences across a growing variety of platforms. In this complimentary eBook, Gaming IQ collates insight from some of the world's leading games companies and senior QA leaders, including Sega, Sony Computer Entertainment, CCP Games, Jagex, Microsoft GTO Europe, Unity and GlobalStep. Game QA & Localisation is the world's only two-day forum, entirely dedicated to these issues.

Lessons Learned From The Story of Overwatch

Lessons Learned From The Story of Overwatch

What?! How did you manage that?!” These were the sort of remarks made by the audience at Blizzard’s short intro to QA on Overwatch at Game QA & Localization Europe in Barcelona this year, at a casual comment that QA had veto power over level design. On further questioning, it became clear that the collaboration between all functions during development was something special.

Here we get a sneak-peak into their story, exploring the high-level challenges facing a team coming from a canceled project, the importance of starting a new project with QA considerations from the beginning and wrapping a project together by leveraging QA in new ways...

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The importance of customer service in the player experience

The importance of customer service in the player experience

Over the years in the gaming industry, the perception of QA has changed. Now, QA is entirely part of the whole player experience and is starting to be recognized for doing so, by constantly improving games. In this exclusive interview with Chris Whittington, Director of Player Care at Scopely and Fernan Kalaw, Director of Customer Support and Quality Metrics, discover what place Customer Service has in the player experience. 

Focus on automation in gaming: a necessary investment to an increased efficiency

Focus on automation in gaming: a necessary investment to an increased efficiency

Delivering a perfect player experience is essential to increase direct sales and positive PR for a game and utlimately, its studio. While automation is a popular topic in the gaming industry, the time and cost it needs remain a setback and block companies from implementing it fully. In this exclusive article compiled from a wide range of sources, discover how automation can help increase efficiency in every department of a company.